SECURITY, PRIVACY & DATA

Protect company access and service records.

Use individual accounts, authorised information, independent record copies and the correct support contact.

Use an individual account

Each person uses their own named account. Do not share passwords, sign-in links or authentication codes.

Use information you are authorised to hold

Limit records and shared reports to legitimate work. Use fictional or properly sanitised information for demonstrations.

Report access concerns directly

Send suspected account or data issues to security@geninspect.com.au without including passwords or unnecessary personal information.

Keep existing operational controls

Keep required records, safety checks, approvals and recovery processes in place. Software does not replace professional responsibility.

Account and data security boundaries

Named accounts

Each person uses their own named account. Company owners manage authorised team access. Shared sign-in details are not permitted.

Safe information

Only enter customer, site, machine, photograph and report information you are authorised to hold. Do not upload passwords or authentication codes. Use fictional or properly sanitised records for demonstrations.

Operational responsibility

GenInspect does not replace safety procedures, permits, isolation requirements, licences, statutory certificates, customer approvals or recovery processes. Keep independent copies of required records.

Reporting a concern

Send suspected account or data issues to security@geninspect.com.au. Include the time, device, browser and affected workflow, but do not include passwords or unnecessary personal information.

Questions about the service

Ask security@geninspect.com.au for specific written information about access, data handling, backups, retention or incident response.

Service contact

A separate public status page is not available. Report a suspected interruption to support@geninspect.com.au with the time, device, browser and affected workflow.

Security questions should receive a specific answer.

Ask for a written answer about access, data handling, backups, retention or incident response before relying on a particular arrangement.

Contact Security