Product Overview
Follow the connected workflow from customer and machine setup to field evidence, findings and the completed report.
Open Product OverviewRESOURCES
Practical help, examples and honest product information.
Find the install guide, signup availability, product overview, genuine report example and the right support contact.
Direct Install Guide
Install GenInspect from its approved web address without an app-store download or app-store account, including the manual steps for iPad.
Open Install GuideGet started
Check signup availability, compare plans and review the company onboarding and subscription information.
Signup availabilitySample Report
See how results, readings, explicit defects and consolidated sign-off can appear in a customer-facing report.
View Sample ReportAccount and software support
Tell us what happened, when it happened and which device or browser you used. Include a sanitised screenshot only when it is safe.
support@geninspect.com.auEmail Directory
Product, account, support, billing, privacy, security, partnership and parent-company addresses are listed in one place.
Open Contact DirectoryGeneral Enquiries
Contact GenInspect about the product, commercial plans or account access at hello@geninspect.com.au.
Email GenInspectService Contact
A separate public status page is not available. Report a suspected interruption through the support contact.
Status InformationUseful GenInspect resources
Product overview
The product overview follows the connected workflow from customer and machine setup through field evidence, findings, sign-off and equipment history.
Genuine report example
The sample-report page shows genuine GenInspect output using demonstration records. The downloadable source report is withheld because it contains demonstration signatures.
Account and software help
When asking for help, tell us what happened, when it happened and which device or browser you used. Include a sanitised screenshot only when it is safe. Do not send passwords, authentication codes or unnecessary personal information.
Safe demonstration data
Use fictional or properly sanitised customers, sites, machines, photographs and report details. Keep existing operational records and processes in place while testing.
Contact
Use the contact directory for product, account, support, billing, privacy, security and partnership enquiries.